Volkswagen Warranty
Volkswagen Warranty - in brief
ide from the used approved warranty, there are three levels of extended warranty available to Volkswagen owners.
These are described below and we suggest carefully reading through the differences in cover before making a choice.
The warranty is an insurance policy, which is administered by Mondial Insurance and underwritten by AGA international. This falls under the jurisdiction of the Financial Services Agency (FSA).
The Volkswagen Comprehensive and Named Component extended warranties are only available for cars that have covered less than 100,000 miles and only as an extension of an existing Volkswagen Manufacturer or Extended warranty.
For further Volkswagen car warranty details, and a warranty comparison to alternative warranty providers, please refer to our Volkswagen Car Warranty Comparison Chart.
An excess can be applied which may reduce the cost of cover. We advise noting the following issues when considering a Volkswagen extended warranty:
- How do Volkswagen define ‘wear and tear?'
Opinions on what constitutes ‘wear and tear' vary greatly from manufacturer to manufacturer and insurer to insurer. - Volkswagen specify that body seals are not covered by the warranty. Check to see if damaged to an insured part caused by water ingress as a result of a non-insured part is covered.
- Cambelts and cambelt failure are not covered. Any deviation from the schedule voids cover.
- Wheels and tyres are not covered. Check to see if corrosion to wheels will be considered.
- The policy specifically prohibits ‘electrical wiring' - check to see if insured parts which are damaged by a failure in this area would be covered.
- Light bulbs are not covered and Volkswagen make no provision for expensive Zenon bulbs, which are fitted, to many modern cars. Check to see if premature failure of these units would be covered.
We also advise making sure know the period you are likely to need the car to be covered for. This will affect the price of independent warranties that you may want to compare to the Volkswagen warranty.
Volkswagen Car Warranty Cover
Comprehensive Cover (highest level of cover)
Maximum claim is the value of the car.
Mileage limit is 100,000 miles.
Covered:
Oil seals: Crankshaft front seal, camshaft oil seal, auxiliary shaft oil seal, gearbox rear seal, drive shaft[s] seals, differential pinion seal and any oil seal or gasket ONLY where removal of the engine, gearbox or differential/drive unit is essential in order to effect repair.
In car entertainment: Factory fitted radio cassette player or CD player, or retailer fitted, where the fitment of that item was part of the standard specification of the vehicle at the time of first registration. This includes the command and telephone system and satellite navigation.
Catalytic convertors: Catalytic convertors are covered for internal failures. This does not include the cleaning of fuel lines, filters, carburettors, pumps and the replacement of catalytic convertors damaged from the use of contaminated or incorrect fuel, or accidental damage.
Working materials: Oils, oil filter and anti-freeze are covered only if it is essential to replace them because of the failure of a part, which is covered under this warranty. Alarm Systems: Factory fitted alarms, or retailer fitted, where the fitment of that item was part of the standard specification of the vehicle at the time of first registration.
Not covered:
Wear and Tear: Bodywork, body seals (including boot, sunroof, roof, doors etc.), fixings and fastenings: nuts/bolts/brackets/studs/clips & springs (other than suspension springs), glass, interior/exterior trim, upholstery, paint, lamp units and wheels. All parts replaced that are associated with routine servicing, cleaning and any adjustments including (but not limited to) cambelt and diesel pump timings are excluded. Any failure attributable to the effects of overheating is not regarded as a mechanical failure under the terms of this Warranty.
Normal service replacement items as follows: Aerial and co-axial leads, Air cleaners, Auxiliary belts, Bonnet, boot and fuel flap release cables, Brake friction material and discs/drums, Brake pipes and brake hoses, Clutch pressure plates, bearings and frictional material, Clutch pressure plates, bearings and frictional material, Core plugs, Distributor caps, Drive shaft and steering rack gaiters, Electrical wiring, connection blocks, terminals and fuses, Exhaust systems (although catalytic converters are covered for internal failure only) Exhaust systems (although catalytic converters are covered for internal failure only), Fuel filters, All hinges, Hoses, hose clips and connectors, HT leads, Light bulbs, Non-Volkswagen original parts (or equivalent in respect of other makes) that are not of a matching quality to Volkswagen original parts (or equivalent), Oil filters and gaskets, Pollen filters, Rotor Arms, Spark plugs, Sunroof cables, convertible roof material and straps, Tyres, Wheels, Wiper blades, arms, washer jets and hoses, Parts requiring decarbonisation, burnt or pitted valves and valve seats.
Named Component (second highest level of cover)
Maximum claim is the value of the car.
Mileage limit is 100,000 miles.
Covered:
Automatic gearbox: internal shafts, gears, clutches, brake bands, valve block, governor, oil pump, bearings and bushes, servo, ECU's, reverse light switch, drive plate and transfer gears.
Engine: The rocker assembly, including hydraulic followers, inlet and exhaust valves [not burnt valves], springs and guides, cylinder head excluding de-coking, cylinder head gasket [except skim], push rods, camshaft and followers, timing gears and chains, oil pump, pistons and rings, cylinder bores, con rods, gudgeon pins and bearings, crankshaft and bearings, inlet manifold, flywheel and ring gear. Timing belts are covered provided that the last due change of belt has taken place as specified by the manufacturer's schedule [proof required].
Manual gearbox: Internal gears, synchromesh hubs, selectors, shafts, bearings and bushes and transfer gears. Working materials: Oils, oil filter and anti-freeze are covered only if it is essential to replace them because of the failure of a part, which is covered under this warranty. Driveline components: All part including four-wheel drive components are covered (excluding wheels and tyres).
Fuel system [diesel and petrol]: Injectors, ECU, lift pump, mechanical or electrical fuel pumps and tank sender unit (excluding pipes and hoses).
Engine cooling system: Water pump, thermostat and thermostat housing.
Steering [including power assisted steering]: Steering rack and pinion, steering box, power steering rack and pump, power steering, ECU and relay, reservoir and idler box.
Turbo/Super charger [factory fitted]: The Turbo/Super charger unit is covered. Front and rear suspension: All parts including self-leveling system, coil springs, upper and lower wishbones, ECU, relays and ball and swivel joints.
Brakes: Brake master cylinder, discs, wheel cylinders, restrictor valve, stoplight switch, brake calliper seals and servo.
Anti locking brake system (ABS) [factory fitted]: The ABS modulator, relays and sensors will be covered.
Electrical system: Starter motor and solenoid, ignition switch, engine management ECU's.
Wheel bearings: Front and rear wheel bearings. Propshaft: Universal joints and couplings.
Torque converter: Failure of any internal mechanical parts Differential: Internal crown wheel and pinion, gears, shafts, bearings and bushes, thrust washers and spacers.
Clutch: Centre plate, pressure plate, release bearing, oil contamination [centre plate only] and master and slave cylinders.
Front-wheel drive: Drive shafts, including constant velocity joints, universal joints and couplings [not gaiters].
Not covered: Any item not listed is not covered.
Driveline: (Basic cover)
Any car qualifies.
Maximum Claim is £5,000.
Covered:
Casings: Casings are covered only when damaged by the failure of an insured component.
Engine: All internally lubricated components, including but not limited to the following: Cylinder head, cylinder head gasket, valves (excluding decarbonisation, burnt or pitted valves and valve seats), valve springs, valve guides, camshaft and bearings, camshaft followers, hydraulic lifters, timing gears, timing chains, piston and piston rings, cylinder liners and liner seals, cylinder block, connecting rods and small end bearings, gudgeon pins, crankshaft and crankshaft bearings, oil pump and oil pump drive, distributor driveshaft, flywheel, starter motor ring gear, engine management sensors.
Timing belts: Timing belts and tensioners are covered providing that the last due change has taken place as specified by the manufacturer's schedule (proof required). Damage subsequently caused if timing belt has not been changed as specified by the manufacturer is specifically excluded. Turbocharger / Supercharger: Factory fitted turbocharger or supercharger, intercooler and wastegate.
Gearbox: All internally lubricated components, including but not limited to the following: Gears, shafts, synchroniser hubs and baulk rings, selector shafts and selector forks, internal bearings and bushes, oil pump, valve and valve block, clutches and brake bands, governor, torque converter, modulator valve, gearbox sensors. (Excluding external linkages)
Final drive: All internally lubricated components, including but not limited to the following: Crown wheel and pinion, differential gears and bearings, 4X4 transfer box, halfshaft, halfshaft bearings, driveshafts, bearings and constant velocity joints, propeller shaft universal joints and centre bearing, wheel bearings, final drive sensors. (Excluding rubber boots and gaiters).
Sundries: Working materials i.e. oils, filters, antifreeze are claimable as a direct result of a valid claim providing the vehicle is not within 1,000 miles of its next scheduled service.
Miscellaneous: The rectification of oil leaks is not covered and the cost of seals and gaskets will only be accepted where they are required as a direct consequence of a valid claim under the insurance.
Not covered: Any item not listed is not covered.
New Volkswagen Car Warranty Periods
The table below shows the new Volkswagen models and the limitations on their warranty periods in terms of the number of years and the limits on the mileage. Outside of these periods, an extended Volkswagen warranty would be required from either Volkswagen or from an alternative warranty provider.
| Volkswagen Model | Years |  |
Mileage |
| Volkswagen Fox Period | 3 | 60,000 | |
| Volkswagen Polo Warranty Period | 3 | 60,000 | |
| Volkswagen Beetle Warranty Period | 3 | 60,000 | |
| Volkswagen Golf Warranty Period | 3 | 60,000 | |
| Volkswagen Jetta Warranty Period | 3 | 60,000 | |
| Volkswagen Passat Warranty Period | 3 | 60,000 | |
| Volkswagen Phaeton Warranty Period | 3 | 60,000 | |
| Volkswagen Tiguan Warranty Period | 3 | 60,000 | |
| Volkswagen Touraeg Warranty Period | 3 | 60,000 | |
| Volkswagen Touran Warranty Period | 3 | 60,000 | |
| Volkswagen Sharan Warranty Period | 3 | 60,000 | |
| Volkswagen EOS Warranty Period | 3 | 60,000 | |
| Volkswagen Scirocco Warranty Period | 3 | 60,000 |
Important Note about this Volkswagen Extended Warranty Information
The information above has been gained from the manufacturer's sales literature and press office, and is correct as of April 2012. Please contact us with any omissions or amendments.
